* What types of leather jackets do you offer?

We offer a curated selection of premium leather jackets including classic biker jackets, bomber jackets, cafe racer styles, and fashion-forward designs. Each jacket is crafted from high-quality genuine leather sourced for durability and style.

 

* How do I choose the right size for my jacket?

Refer to our detailed size guide located on each product page, which includes measurements for chest, waist, sleeve length, and shoulders. If you need assistance, our customer service team is happy to help you choose the perfect fit.

 

* What is the quality of leather used in your jackets?

Our jackets are made from carefully selected 100% real leather types such as cowhide, lambskin, and goatskin. We ensure all leather is soft yet durable, treated to maintain its look and feel over time.

 

* How long will it take to receive my jacket?

Standard shipping typically takes 5-7 business days, with expedited options available at checkout for faster delivery. International shipping times vary by location and customs processing.

 

* Do you offer international shipping?

Yes, we ship worldwide. Shipping fees and delivery times depend on your location and are calculated during checkout.

 

* What is your return and exchange policy?

We accept returns or exchanges within 30 days of delivery for jackets that are unworn, undamaged, and with original tags. Please contact our support team to initiate a return or exchange.

 

* Can I customize or tailor my jacket?

We do offer custom tailoring services at additional charges. You can contact our customer support. However, we provide precise sizing details to help ensure the best fit. For alterations, we recommend professional tailors.

 

* How should I care for and clean my leather jacket?

We recommend using a leather conditioner and cleaning with a damp cloth. Avoid machine washing or harsh chemicals. Detailed care instructions are included with each jacket purchase.

 

* Are your jackets ethically sourced?

We are committed to ethical sourcing and only work with suppliers who adhere to responsible leather production practices, ensuring animal welfare and sustainable tanning processes.

 

* What payment methods do you accept?

We accept major credit cards and secure payment platforms like Apple Pay and Google Pay for your convenience.

 

* Is it safe to shop on your website?

Absolutely. Our website uses SSL encryption and secure payment gateways to protect your personal and payment information.

 

* Can I track my order after purchase?

Yes, once your order ships, you will receive a tracking number via email to monitor your package's delivery status.

 

* What if my jacket arrives damaged or defective?

Please contact our customer service immediately with photos of the damage. We will arrange for a replacement or refund as quickly as possible.